1. Introduction
Dd111.ws ("dd111", "we", "us") is a trusted online betting platform in Bangladesh. We believe your personal data belongs to you. This Privacy Policy ("Policy") explains how dd111 collects, processes, stores, and protects your information.
By using the dd111 website or app, you agree to the practices described in this Privacy Policy. This policy is part of our Terms & Conditionsan integral part of.
We respect international GDPR guidelines and local laws. Protecting your privacy is not just a legal obligation — it is at the core of how we do business.
This privacy policy is written in plain language so you can easily understand how dd111 handles your information. If you have any questions, feel free to contact our support team.
2. What Information We Collect
Dd111 only collects information that is strictly necessary for operating its services, maintaining security, and meeting legal obligations. No excessive or unnecessary data is collected.
| Data Type | Description | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Yes |
| Contact Information | Email address, mobile number | Yes |
| Address Information | Current residential address | Yes |
| Identity Verification Documents | National ID, passport, or birth certificate | Verification Period |
| Financial Information | Payment methods, transaction history | Yes |
| Technical Information | IP address, browser type, device information | Automatic |
| Usage Information | Login history, betting activity, page visits | Automatic |
Dd111 never directly collects your full bank card number or PIN. Payment information is always processed through encrypted third-party gateways.
3. How We Collect Information
Dd111 collects your information in several ways. Each method is transparent and based on your consent.
Direct Collection:
- Information you provide when filling out the registration form.
- Documents submitted for account verification.
- Information exchanged via chat or email with our support team.
- Information provided at the time of a payment or withdrawal request.
- Information provided through participation in promotions or surveys.
Automatic Collection:
- Browsing behavior collected via cookies and similar technologies.
- IP addresses and session data from server logs.
- Device fingerprinting to help detect and prevent fraud.
- Which pages you visited on the website and how long you spent on them.
Automated data collection is used primarily to maintain security and enhance your experience. This information is not used on its own to identify you personally.
4. Use of Information
Dd111 uses your information only for specific, transparent, and legitimate purposes. Each purpose is explained in detail below:
Service Operations:
- Creating and managing your account.
- Processing transactions and managing betting operations.
- Ensuring bonuses and rewards are distributed correctly.
- Saving your preferences and settings.
Security & Compliance:
- Identity verification (KYC) and age confirmation.
- Managing Anti-Money Laundering (AML) procedures.
- Detecting and preventing fraud and cyber attacks.
- Fulfilling legal obligations.
Contact & Support:
- Sending important account-related notices.
- Responding to support tickets.
- Keeping you informed about new promotions or offers (with your consent).
Service Improvement:
- Analyzing and improving the user experience.
- Planning new features and products.
- Identifying and resolving technical issues.
6. Cookies & Tracking Technologies
Dd111 uses cookies and similar technologies to make your browsing experience smoother and more personalized. Cookies are small data files stored on your device that help dd111 recognize you.
Cookie Types:
- Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
- Functionality Cookies: Remembers your language preference, odds format, and other personal settings.
- Analytics Cookies: Used to understand which pages are most visited and to improve our services.
- Security Cookies: Helps detect unauthorized access and bot activity.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of some dd111 services.
7. Data Security Measures
Dd111 employs industry-leading technical and organizational measures to keep your data secure. Our security framework is regularly audited by independent third-party experts.
- All data transfers are secured with 256-bit SSL encryption using the TLS 1.3 protocol.
- Passwords are hashed using the bcrypt algorithm — even our staff cannot view your password.
- Sensitive data is stored at rest using AES-256 encryption.
- Physical access to our data centers is strictly controlled and monitored 24/7.
- Staff access to data is restricted on a need-to-know basis.
- Regular penetration testing and vulnerability scanning are conducted.
- Affected users will be notified within 72 hours of any data breach.
Enable Two-Factor Authentication (2FA) to strengthen your account security and add an extra layer of protection.
8. Data Retention Periods
Dd111 does not retain your data indefinitely. A defined retention period is set for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | AML & Financial Regulations |
| KYC Documents | 5 years after the relationship ends | Regulatory Requirements |
| Cookies Data | 30 days to 2 years | By Cookie Type |
| Support Conversations | 3 years | Quality Control & Dispute Resolution |
| Marketing Consent | Until consent is withdrawn | Based on your preferences |
Once the retention period expires, data is securely and permanently deleted or anonymized.
9. Your Rights
Dd111 respects your data rights. You may exercise any of the following rights at any time:
- Right to Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request corrections to any inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your data under certain circumstances, subject to legal obligations.
- Right to Restrict Processing: A request to temporarily restrict the use of your data in certain circumstances.
- Right to Data Portability: A request to export your data in a structured, portable format.
- Right to Object: The right to object to marketing communications or specific data processing activities.
To exercise these rights support@dd111.wsEmail us and we will respond within 30 business days.
We will only process data requests after verifying your identity. This protects your information from being accessed or deleted by others.
10. Protection of Minors
Dd111 strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect personal information from minors.
- Age is verified at registration, and documentation may be requested in cases of doubt.
- If we determine that any data has been collected from a minor, it will be deleted immediately.
- If Parents Have Concerns support@dd111.wsContact us immediately at.
For more details, please visit our Responsible Gaming View the page.
11. Policy Changes
Dd111 may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you as follows:
- Advance notice will be sent to your registered email address for any significant changes.
- Minor updates will be communicated by changing the "Last Updated" date at the top of the page.
- Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
Previous versions of this policy are always retained and available upon request.
12. Contact
For any questions, requests, or complaints regarding this privacy policy, please reach out to our dedicated privacy team:
- Email: support@dd111.ws
- Response Time: Within 30 business days
- Live Chat: 24/7 Bangla support available
Our Help CenterYou can also find answers to general privacy questions there.